Terms and Conditions

Last Updated: 24.10.2024

Welcome to RT4C Helsinki Oy. By accessing or using our cloud-hosted application 'Bubbles' for taking and saving notes (the "Service"), you agree to the following terms and conditions ("Terms"). Please read them carefully.

1. General Information

• Company Name: RT4C Helsinki Oy (later: COMPANY)
• Registered Address: Luoteisväylä 26, 00200 Helsinki, Finland
• Company Registration Number: 3443765-7
• Contact Information: timo@bubb.ls

COMPANY provides cloud-based software services (the “Service”) for creating, storing, and managing notes. While we facilitate storage and organization, users are responsible for the content they store within the Service.

2. Eligibility

COMPANY services are intended for individual users and teams within organizations of all sizes. You must be at least 16 years old to use the Service. If you are under 16, you must have consent from a parent or legal guardian.

3. Account Registration

To use COMPANY's Service, you must create an account by providing your email address, name, and payment information. You are responsible for keeping your account credentials secure and for all activities conducted under your account.

4. User Responsibilities

You agree not to:

• Upload any content that infringes upon intellectual property rights, including copyrighted material, unless you have the necessary rights or permissions.
• Use the Service for unlawful purposes or activities that violate applicable laws or these Terms.
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service.

Infringement Policy: If you believe that any content infringes your intellectual property rights, please notify us immediately at timo@bubb.ls. We will promptly investigate and take appropriate action, including content removal or account suspension.

5. User Data and Privacy

• Ownership: You retain ownership of all content you upload to the Service.
• Data Processing: COMPANY processes personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
• Rights: You have rights regarding your personal data, including access, correction, deletion, and portability. For details, see our Privacy Policy.
• Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Service Tiers and Payments

COMPANY operates on a freemium model with subscription-based pricing:

• Free Tier: Limited features and storage.
• Paid Tiers: Enhanced features and storage, available on a monthly subscription basis.
• Pricing: Prices are displayed on our website and may vary by region.

Trial Period: We may offer a free trial for Paid Tiers.

Right of Withdrawal:

• If you are a consumer residing in the European Union, you have the right to withdraw from your subscription within 14 days without giving any reason.
• To exercise this right, you must inform us of your decision via an explicit statement (e.g., email or letter).
• If you requested the service to begin during the withdrawal period, you may be charged a proportionate amount for the service provided up to the point of withdrawal.

7. Third-Party Services

COMPANY utilizes third-party providers for hosting, payment processing, and analytics. While we select reputable providers and strive for seamless integration, we are not liable for issues arising solely from third-party services. We will take reasonable steps to address any disruptions caused by third parties.

8. Intellectual Property

COMPANY retains all intellectual property rights related to the Service. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Service as intended.

9. Limitation of Liability

• Scope: COMPANY's liability is limited to the fullest extent permitted by law.
• Exclusions: We do not exclude or limit liability for gross negligence, willful misconduct, death, or personal injury caused by our negligence.
• Indirect Damages: We are not liable for indirect or consequential damages, such as loss of profits or data, unless required by law.
• Liability Cap: Our total liability for all claims in connection with the Service is limited to the amount you paid us in the 12 months preceding the claim.

10. Modification of Terms

We may modify these Terms from time to time:

• Notification: We will provide at least 30 days' notice before changes take effect, via email or in-app notification.
• Acceptance: Continued use of the Service after the effective date constitutes acceptance of the new Terms.
• Right to Terminate: If you do not agree with the changes, you may terminate your account before the new Terms become effective without penalty.

11. Termination

• By You: You may cancel your subscription or delete your account at any time. Upon termination, you can export your data.
• By COMPANY: We may suspend or terminate your account for:
  • Material breaches of these Terms.
  • Illegal activities.
  • Non-payment of fees.
  • As required by law.
• Notice: We will provide reasonable notice of termination when possible.

12. Data Portability and Retention

• Data Export: You can export your data in a commonly used format at any time.
• Data Deletion: Upon account deletion, we will erase your data from active systems within a reasonable period, unless retention is required by law.

13. Support

We offer customer support via email and chat:

• Availability: Support is provided during our standard business hours.
• Response Time: While we aim for prompt responses, we do not guarantee specific response times.

14. Governing Law and Jurisdiction

• Law: These Terms are governed by the laws of Finland.
• Jurisdiction: Disputes will be subject to the non-exclusive jurisdiction of the Finnish courts.
• Consumer Rights: This does not limit any consumer rights under the laws of your country of residence.

15. Force Majeure

COMPANY is not liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, war, terrorism, strikes, governmental action, or internet service provider failures.

16. Entire Agreement and Severability

• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and COMPANY.
• Severability: If any provision is deemed unenforceable, the remaining terms remain in effect.

17. No Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

18. Language

These Terms may be available in multiple languages. In case of discrepancies, the English version prevails unless prohibited by local law.

19. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable law.

20. Security Obligations

• Our Commitment: We use industry-standard security measures to protect your data.
• Your Role: You are responsible for safeguarding your account credentials.

21. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at timo@bubb.ls.

22. Complaints and Dispute Resolution

• Complaints: If you have any complaints about the Service, please contact us at timo@bubb.ls.
• Dispute Resolution: We aim to resolve disputes amicably. If unresolved, you may have the right to refer the dispute to alternative dispute resolution mechanisms or courts as per applicable laws.

Contact Us

If you have questions or need assistance, please contact us: timo@bubb.ls